Shipping policy
We are aiming to have your order dispatched from our facility within 48 hours. However, please bear with us in case we are spending extra time in checking / perfecting your items, particularly during the peak season around end of the year. This does not include weekends or holidays.
Purchases made after 6pm PT will not be shipped out until the next business day. If you order after 6pm PT on a friday, your order will likely be shipped out on the following monday.
Please refer to the chart below for destinations/timescales:
| DESTINATION | TIMESCALE |
| United States | 7 - 21 business days |
| United Kingdom | 7 - 21 business days |
| European Union | 7 - 21 business days |
| Canada | 10 - 21 business days |
| Australia | 10 - 21 business days |
| Japan | 5 - 14 business days |
|
Rest of World
|
14 - 30 business days |
We use all major carriers and local courier partners: 
Tracking
We offer you the ability to track your order right through our site. All you require is your tracking number.
If you don't know what your tracking number is follow these steps:
- Log in to your account
- Navigate to your order
- Click on the individual item's tracking number and you should be routed to it's corresponding tracking package.
Cancel Order
If the order has been paid but not shipped out, we can cancel the order right away. For canceled orders paid by PayPal and Stripe, we have an 11% Transaction Fee. If the order has been shipped out, it cannot be canceled.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. Sellers aren't responsible for delays due to customs.