Product FAQs

Q: What payment methods can I use to pay for The Mob Wife?

PayPal PayPal is an online payment service that allows you to pay online quickly, simply, and securely. How it works: You save your data to a PayPal account. Once you have submitted your order to The Mob Wife, you will automatically be redirected to PayPal. You then enter your e-mail address and password and confirm the payment. Credit card (MasterCard, VISA, American Express) You can pay simply and securely with your credit card (3D Secure Code required). We use secure and encrypted transfer to send credit card information to our credit card provider Adyen, which meets all applicable security requirements with PCI DSS Level 1 certification. Apple Pay Apple Pay operates simply and easily with the Apple devices you use every day. You can use Apple Pay to shop and pay securely at The Mob Wife and you can save your various cards in the Apple wallet, too. Transaction data is not transferred or stored and remains confidential and secure. Apple Pay is only available in Safari. Google Pay Google Pay is a simple and rapid payment method for The Mob Wife. Google Pay protects your payment details with multiple layers of security: your account is always secure.

Question 1

What distinguishes The Mob Wife from other brands?

Accepted Answer

The Mob Wife stands out due to its unwavering commitment to superior quality, unique designs, and customer satisfaction. Each product is meticulously crafted, reflecting our dedication to excellence.

Question 2

How can I trust the quality of The Mob Wife's products?

Accepted Answer

Our brand prioritizes quality, subjecting every product to rigorous quality checks to ensure it meets our high standards. Additionally, customer reviews attest to the exceptional quality we deliver consistently.

Question 3

Can I find limited edition or exclusive items at The Mob Wife?

Accepted Answer

Absolutely! We regularly introduce limited edition and exclusive items, providing our customers with unique and one-of-a-kind products.

Question 4

Does The Mob Wife offer international shipping?

Accepted Answer

Yes, we offer worldwide shipping to cater to our global customer base, ensuring everyone can experience our premium products.

Question 5

What is the delivery time for my order?

Accepted Answer

We remain committed to getting your parcel ready for shipment and transferred to our Logistics Partner as quickly as possible. Delivery by our carrier takes between 7 and 21 working days. Please note that a high order volume (for example following sales promotions or raffles) may result in slightly longer delivery times. Thank you for your patience.

Question 6

What are the delivery costs?

Accepted Answer

Enjoy Free Shipping on all orders - Worldwide.

Question 7

What is the return policy at themobwife.com?

Accepted Answer

We provide a return policy, allowing customers to return products within a specified timeframe if they are not completely satisfied.

Question 8

How can I return an item?

Accepted Answer

If you would like to return an item or items, please use the return slip (enclosed with the order) and return the item(s) to us within 30 days.

Please note that we can only take back goods that are in their unworn, original condition. We will check the return as soon as we receive it and if applicable initiate the refund. We make every effort to process all returns as quickly as possible. Please allow up to 5 working days (from our receipt of the goods) for processing. All products are returnable, but not all products are free of charge. There are some products for which the buyer has to pay the shipping costs and customs duties.

Question 9

When will I receive the refund for my return?

Accepted Answer

Refunds are usually made within approximately 3-7 working days after the return is processed. For some payment methods and banks, it may take a little longer. Refunds are made using the same payment method that you used when you placed the order.

Question 10

What payment methods can I use to pay for The Mob Wife?

Accepted Answer

PayPal

PayPal is an online payment service that allows you to pay online quickly, simply, and securely. How it works: You save your data to a PayPal account. Once you have submitted your order to The Mob Wife, you will automatically be redirected to PayPal. You then enter your e-mail address and password and confirm the payment.

Credit card (MasterCard, VISA, American Express)

You can pay simply and securely with your credit card (3D Secure Code required). We use secure and encrypted transfer to send credit card information to our credit card provider Adyen, which meets all applicable security requirements with PCI DSS Level 1 certification.

Apple Pay

Apple Pay operates simply and easily with the Apple devices you use every day. You can use Apple Pay to shop and pay securely at The Mob Wife and you can save your various cards in the Apple wallet, too. Transaction data is not transferred or stored and remains confidential and secure. Apple Pay is only available in Safari.

Google Pay

Google Pay is a simple and rapid payment method for The Mob Wife. Google Pay protects your payment details with multiple layers of security: your account is always secure.

Question 11

How do I use my discount code?

Accepted Answer

Do you have a discount code for The Mob Wife? Lucky you! Simply select “Enter a discount code” at the checkout, and a field will appear in which you can enter the code. The discount will automatically be deducted from your order total. Discount codes generally cannot be combined, and exclusions may apply. If the order is canceled for any reason, we will refund the full amount you actually paid. If part of the order is canceled, we will refund the discounted price for the canceled items. As discount codes can only be used once, you will not be able to use the same code again.

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